TRX Telecommunications - The phone company that pays you

Sound File InstructionsThese are the sound files needed for various applications provided by TRX Telecommunications, Inc. The files must be 16 bit, 8kHz mono WAV files contained in a zip file. Their names as saved in the zip file must match what is specified here - including case make sure all filenames are lower case only. Anything not in this list or of a wrong file format will not be used. When you upload, if you do not include a file the default will be used instead, if you have previously uploaded sounds for your particular DID then they should be saved, so you only have to upload the new files that you wish to change. If you upload a complete set of sounds for your application, old sounds will be replaced.

Simple Conf

welcome.wav

Played once when the caller first calls the system

conf-getconfno.wav

Asks the caller for their conference number

beep.wav

This is used for a generic 'success' event

beeperr.wav

This is used for a generic 'failure' event

conf-muted.wav

Played when a caller is muted

conf-unmuted.wav

Played when a caller is unmuted

conf-onlyperson.wav

Played when the caller is the only person in the conference

conf-enter.wav

Tone played when the caller enters the conference

conf-exit.wav

Tone played when a caller exits the conference

conf-kicked.wav

Message informing the caller they were kicked from the conference

conf-full.wav

Message informing the caller the conference is full

Single Conf

welcome.wav

Played once when the caller first calls the system

conf-getconfno.wav

Asks the caller for their conference number

beep.wav

This is used for a generic 'success' event

beeperr.wav

This is used for a generic 'failure' event

conf-muted.wav

Played when a caller is muted

conf-unmuted.wav

Played when a caller is unmuted

conf-onlyperson.wav

Played when the caller is the only person in the conference

conf-enter.wav

Tone played when the caller enters the conference

conf-exit.wav

Tone played when a caller exits the conference

conf-kicked.wav

Message informing the caller they were kicked from the conference

conf-full.wav

Message informing the caller the conference is full

conf-getpin.wav

Prompt asking for the pin number

conf-invalidpin.wav

Prompt informing caller the pin is not valid

Party Line

Misc

welcome.wav

Played once when the caller first calls the system

main-instructions.wav

press 1 for conferencing
press 2 for 1on1 conferencing
press 3 for voicemail
press * to get your caller number

caller-num.wav

you are caller number

beep.wav

This is used for a generic 'success' event

beeperr.wav

This is used for a generic 'failure' event

option-invalid.wav

that option is invalid

Conferencing

1on1-instructions.wav

enter the other parties caller number or press # to wait for them to join you

1on1-waiting.wav

you will be placed on h old until the other party joins, press # to exit

multiconf-instructions.wav

enter the conference number now, press # to leave the conference, press * to return to the main menu

conf-invalid.wav

that conference is invalid

conf-youareinconfnum.wav

you are in conference number

conf-muted.wav

Played when a caller is muted

conf-unmuted.wav

Played when a caller is unmuted

conf-onlyperson.wav

Played when the caller is the only person in the conference

conf-enter.wav

Tone played when the caller enters the conference

conf-exit.wav

Tone played when a caller exits the conference

conf-kicked.wav

Message informing the caller they were kicked from the conference

conf-full.wav

Message informing the caller the conference is full

Voicemail

vmail-account-created.wav

your account has been created

vmail-account-main.wav

press 1 to listen to your messages
press 2 to change your greeting
press 3 to change your pin
press * to return to the main menu

vmail-account-num.wav

your account number is

vmail-confirm.wav

press 1 to hear your message
press 2 to deliver your message
press 3 to re-record your message
press 4 to abandon your message

vmail-enter-account-num.wav

enter your account number

vmail-enter-box.wav

enter the mailbox number

vmail-enter-pin-num.wav

enter your pin number

vmail-full.wav

voicemail box is full (played both when the user logs in and when someone goes to leave a message)

vmail-invalid-pin.wav

that pin is invalid

vmail-listen-options.wav

press 1 to replay this message
press 4 to play the previous message
press 6 to play the next message
press 7 to delete the current message
press * to return to the main menu

vmail-main.wav

press 1 to leave a message
press 2 to access your account
press 3 to create a new account

vmail-message-left.wav

message left on (used before the date when playing messages)

vmail-no-messages.wav

you have no messages

vmail-no-more-messages.wav

you have no more messages

vmail-not-exists.wav

that account does not exist

vmail-pin-to-short.wav

that pin number is too short it must be 4 digits

vmail-record-greeting.wav

record your greeting after the beep

Numbers

0.wav

1.wav

2.wav

3.wav

4.wav

5.wav

6.wav

7.wav

8.wav

9.wav

Dates

These are the day of the month, first, second, fifteenth, etc.

dom-1.wav

dom-2.wav

dom-3.wav

dom-4.wav

dom-5.wav

dom-6.wav

dom-7.wav

dom-8.wav

dom-9.wav

dom-10.wav

dom-11.wav

dom-12.wav

dom-13.wav

dom-14.wav

dom-15.wav

dom-16.wav

dom-17.wav

dom-18.wav

dom-19.wav

dom-20.wav

dom-21.wav

dom-22.wav

dom-23.wav

dom-24.wav

dom-25.wav

dom-26.wav

dom-27.wav

dom-28.wav

dom-29.wav

dom-30.wav

dom-31.wav

Months

janurary.wav

feburary.wav

march.wav

april.wav

may.wav

june.wav

july.wav

august.wav

september.wav

october.wav

november.wav

december.wav

Business Conf

welcome.wav

Played once when the caller first calls the system

conf-getconfno.wav

Asks the caller for their conference number

conf-getpin.wav

Asks the caller for the pin

conf-invalidpin.wav

Tells the caller their pin was invalid

conf-invalid.wav

Tells the caller their conference number was invalid

beep.wav

This is used for a generic 'success' event

beeperr.wav

This is used for a generic 'failure' event

conf-muted.wav

Played when a caller is muted

conf-unmuted.wav

Played when a caller is unmuted

conf-onlyperson.wav

Played when the caller is the only person in the conference

conf-enter.wav

Tone played when the caller enters the conference

conf-exit.wav

Tone played when a caller exits the conference

conf-kicked.wav

Message informing the caller they were kicked from the conference

conf-full.wav

Message informing the caller the conference is full

Business Conf Instructions

In order to use this you must have a working webserver and the ability to update content on it. You will need to have a script that will accept an HTTP GET for each caller. If you are not responsible for your website, you may wish to copy this information and forward it to the person or group that is responsible. We will send the following variables:

did

This is the number that was dialed, ie the one we provided you

clid

This is the caller id number of the caller

confno

This is the conference number the caller is requesting

In addition you must return data to us in the following format

STATUS=OK

PIN=1234

The pin argument is optional, if specified the caller will be prompted to enter a pin number, if it is not there, no pin will be requested or used for that conference. If STATUS is not 'OK' then the caller will be informed that the conference number is not valid and asked to reenter their conference number.

Polling System

poll-welcome.wav

This is the initial greeting, it should identify your service and give the caller instructions on what DTMF they should enter, if a poll is conducted it should contain all the options they can vote on.

you-entered.wav

A recording played as part of the confirmation process, typically the words "You entered"

if-correct-press.wav

A recording played as part of the confirmation process, typically the words "if correct press"

goodbye.wav

This is a thank you message, you may include a confirmation that the callers input was recorded

Numbers (used for the confirmation process)

0.wav

1.wav

2.wav

3.wav

4.wav

5.wav

6.wav

7.wav

8.wav

9.wav

Polling Provisioning Instructions

did

This is the number that was dialed, ie the one we provided you

clid

This is the caller id number of the caller

pollanswer

This is the dtmf the caller entered

No response back is required